Casa Italia

This is an interesting one as it has been good; recently they seem to have lost it. The service is astonishes, the manager is rude and can’t understand why you would send back a bad bottle of wine. The food is ok; the ham served was very dry and little tasteless. The main pasta course was good, when they got it right. This is the old story of good food and service makes it successful, something changes and they think they don’t have to try any more, quality of food is king followed by quality of service nether of this they have any more.
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Alan Smithee
Overall rating
Food 6 | Service 1 | Atmosphere 1 | Value for money 2
Sunday, July 11, 2010

We visited the restaurant on Friday 12th March - only 3 sets of diners- food is pricey but have to say very good- my only gripe was being charged-£ 2.95 for a blackcurrant squash and £2.95 for a coke- this was refunded when I spoke to the manager- after all those are broad st drinks prices
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mrs p - View all reviews by this user
Overall rating
Food 9 | Service 8 | Atmosphere 5 | Value for money 5
Saturday, March 13, 2010

The Garlic bread used to be amazing at this restaurant when it was made on flat bread with lashings of garlic butter on a tomato base and now it's served on an uneven thin crust (like a biscuit) with meagre portions of topping.

What a shame, It was once the best starter in the place in my opinion and the reason we went !!
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Mr Price
Overall rating
Food 6 | Service 6 | Atmosphere 5 | Value for money 5
Monday, January 04, 2010

The food was lovely and the prices reasonable, but unfortunately the service left a lot to be desired. We visited at 7.30 on a Saturday night, and although I appreciate that the resturant was busy, there was a very long delay before even our drinks orders were taken. We were a party of 6, and three of us had ordered a bottle of wine, which did not turn up when the other drinks arrived. After leaving it about 10 mins, we enquired about the wine, only to be told "It is on it's way!" in a rather grumpy tone! after about another 10 mins, it arrived, and we asked if we could order, as by then we had had plenty of time to peruse the menu. The waitress looked at us in suprise and said something like "I'm not sure if you can order now. The kitchen is very busy". Ok, so it was a busy saturday night, but surely it is the responsiblility of the resturant to ensure that they have the capacity to cater for that many people?

Anyway, once the food arrived it was gorgeous, and so I would give this resturant the benefit of the doubt, but perhaps would not go again on a Saturday night!
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- View all reviews by this user
Overall rating
Food 9 | Service 4 | Atmosphere 3 | Value for money 6
Monday, November 23, 2009

I have been eating at Casa Italia for the best part of 14 years now which was back then a true dining experience and “little gem” of a place to eat it and was renowned for the superb dining experience.

I have had the privilege to have visited this eatery many times during this period often with my family and many umpteen of our friends. We wasn’t sure what would happen here after new owners took over a few years back, although still visited regularly always glad to recommend the food and service. However we have all come to the same conclusion that the service and the food quality is in rapid decline. It is not the cheapest place to dine and although now given it a fair crack of the whip to see if things improve although I tend to agree with some of Mr Philip Cooks comments below, The personal service that once was with fine food and service is now no more than a very average dining experience with a “pack em in and turn round” at any cost attitude. We will not be visiting as often and will definitely not recommend this place until things vastly improve.
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Lee Hughes
Overall rating
Food 5 | Service 5 | Atmosphere 4 | Value for money 3
Sunday, November 22, 2009

Excellent service and excellent food. Real authentic italian food at a reasonable price. The restaurant had a really nice atmosphere.
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khatma bibi
Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 9
Sunday, May 03, 2009

Having had a bad experience at another resturant the same night I called them at short notice on a Saturday night and they were able to find us a table. We were met with a warm welcome from every member of staff we saw and asked if there was a table we prefered. The choice of food is very extensive with something for all tastes and budgets.

My partners Salad Started was a generous portion and very fresh even though it was quite late. My Artichoke hearts in a tomato sauce we fantastic and piping hot, something I find becoming more and more of a rarity these days.

The Main courses we also of the same excellent standard & temperature and my partner was advised by the owner to try her dish with spaghetti rather that the potates that is came with on the menu, He was not wrong the whole dish was great a lovely balance with lots of flavour. Mine also was top draw

All this for a very reasonable price and good selection of wines.

I cannot say enough how much effort was made by the Staff. What started off as a potentially disaster of an evening soon became a most enjoyable evening.
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Paul Taylor
Overall rating
Food 10 | Service 10 | Atmosphere 8 | Value for money 10
Monday, April 06, 2009

Try to use this resturant at least twice a month. The Monday Tuesday Wednesday offer of £9.95 is great value. Food is always of a greart standard hot and good portions. Staff are always friendly - have even seen them out and about shopping and they always say hi. Even saw the owner out at the theatre - he came straight over to say hello. Casa is a great great place to go!!
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Geraldine Maggs
Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Tuesday, February 17, 2009

Casa Italia is the first restaurant in which I ate when I arrived in Birmingham 3 years ago. And what a nice experience that I have repeated many times since. Food is very good - you have to try their tiramisu - it is to die for. The service is also very nice. I certainly recommend it!
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Caroline
Wednesday, July 23, 2008

Some friends and I went on Friday night. We all had a great time, service and food was excellent. Can't wait to go back.
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Ros Salter
Monday, April 14, 2008