6 Oozells Square, Brindley Place, Birmingham, B1 2JB - View on a map
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Cielo Restaurant In Birmingham
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Overall 9.0
Food 9.0
Service 9.0
Atmosphere 9.0
Value 9.0

your comments review this restaurant

My niece booked a table for 5.30pm this Saturday 7th January to celebrate her Mothers 60th Birthday and 18 members of the family had an enjoyable evening. Everyone seemed to enjoy the setting and décor of the restaurant. The servers serving us at our table had been very pleasant and attentive and showed a genuine interest with us and the occasion the family was celebrating. This also included interaction with young children of the family. The time between ordering food and for it to be placed in front t of us was very acceptable. The presentation of food and quality from the fixed menu was exceptional and enjoyed by all of us. My wife and I would like to dine at the restaurant again and would speak highly of it to friends and other members of the family.
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John & Lynette Slotta
Overall rating 9 stars
Food 9 | Service 9 | Atmosphere 9 | Value for money 9
Sunday, January 08, 2012

Went to Cielo restaurant on the 28th of december it was for a birthday of our friends.On arriving at the restaurant i can say we was not given the warmest of welcomes anyway we went to our table where we waited ages to order a drink.When we finally got a drink we ordered our starter then was told they had no goats cheese no scallops and no mussels which one of the party was looking forward to try.then we ordered our mains which was a bit of a mission as they had very little seafood and the 2 ladies wanted the seafood medley which was a joke after this just before they was about to serve the mains the came to tell us they had no chunky chips to go with the steak which they said they had no potatoes which for a restaurant of this quality we could not understand.We didnt even bother with a dessert has we were all fed up with it by now.On leaving the restaurant we was asked if everything was ok with the meal which it certainly was not so we told them politely and they then became very confrontational he explained the reason there was no seafood was because he did not want to buty frozen well i had been to the fish market they day and seen plenty of fresh then i had to make my exit when i explained this to him
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lee thompson
Overall rating 2 stars
Food 2 | Service 1 | Atmosphere 1 | Value for money 2
Saturday, December 31, 2011

Very disappointing. I can honestly say I have never experienced such rude and arrogant staff. Rang up to book a table a few days before we planned to go and enquired about the £12.95/£15.95 set menu advertised on the internet. Was told as long as we ordered by 7pm we would could have the offer. Myself and another member of our party of four arrived first. Even though the restaurant was quiet there was certainly no warm welcome or pleasantries exchanged with the waiter, he just looked us up and down, marched us across the restaurant and slammed back the chairs for us. We then started to look at the menus and realised that the menu we had been promised was not there. I enquired about this and was told that the menu had changed over Christmas. I explained to the waiter what I had been advised on the phone and he asked me what I thought he could do about it, no apology or anything. He then called the manager out, who was very intimidating. I explained the issue and he told me I should have looked at the website, which I obviously had done so already, hence knowing about the set menu. There was no apology or anything and he was basically implying that I was lying. They were so rude that we went next door to the Thai Edge. If you have a choice between the two, I strongly recommend the Thai Edge! Gorgeous food and in contrast to the staff at Cielo, delightful, welcoming staff.
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Lou - View all reviews by this user
Overall rating 0 stars
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Sunday, December 04, 2011

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