Thai Edge

I would not describe this restaurant as child friendly at all!!!! We went for my birthday and despite the restaurant only having two tables occupied we were given the small table by the toilets and a big plant. When we asked if we could sit elsewhere we were refused. We should have left then but were hungry and stayed. The waitresses were rude not child friendly at all. My young son spilt some of his juice from his high chair and 2 of the waitresses came over shouting in Thai and giving us bad looks. Food was good though but service terrible so i wouldnt come here again and definitely not with children
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Rav
Overall rating
Food 8 | Service 0 | Atmosphere 0 | Value for money 5
Monday, February 20, 2012

So i took my friend for a birthday meal, we hadn't booked a table and it was a saturday night so i would have understood if they were fully booked. After standing in the restuarant for several minutes with several staff walking past us, we were then acknowledged by the bar man cleaning glasses. We then had to go over to him to find out if there was a table free. So we took a seat, he came back to us 5mins later and said it would be about 30min wait. As my friend had never tried thai before and was quite looking forward to it and we were in no rush, we said that would be fine. 5mins later a couple then came in who hadn't booked a table either and we were told they may have to wait a little, the guy said no problem i'll buy a bottle of wine. Shortly after that they were seated and we were still waiting (maybe i should walk in with a sign saying "i'm going to splash abit of cash"). Finally we were seated at a table that was free when we walked in and was right next to the couple that we seated before us. We ordered our food at the same time as our drinks. The food arrived and it was delicious apart from me burning my fingers on the rice bowl. Once our food arrived we were then not approached by any staff for the rest of the night so a little parched would be an understatement. We had waited that long that we were ready to get the bill. I then had to wait another 10min to wave someone down to ask for the bill. While we waited for the bill the waitress cleared our plates away then moved all the items around the table so she could take the clothes off the table, for a restaurant that was in no rush to seat us, they were very fast to get rid of us.

So in general i was really dissappointed at the service in the restaurant as it was that bad the face the food was so delicious still doesnt no make up for the service recieved. In my job i meet alot of people travelling from different countries that stop in birmingham and i always try to recommend the best restaurants. So from one bad experience Thai edge will lose my custom and several recommendations to friends and family.
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Overall rating
Food 9 | Service 1 | Atmosphere 4 | Value for money 5
Friday, January 27, 2012

I went to Thai Edge in Birmingham last weekend whilst visiting my parents. I have been on a number of occasions and always enjoyed the food and atmosphere of the restaurant. The staff are so friendly and welcoming and the food is always cooked to perfection. I always tell myself to try something new but I can never resist temptation and have the Thai Green Curry anyway. It is by far the best Ive ever tried! I love Thai Edge and the staff, they make the 8 hour drive to my parents in Birmingham worth while.
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Sarah Jarrett - View all reviews by this user
Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Monday, March 28, 2011

My wife and I ate at the Thai Edge Birmingham on Tuesday 22nd February. All went well until the delivery of the Gaelic and Highland Coffees, which the waiter poured all over me!!

Much apologising by waiter - fortunately they had been standing on the counter for a while so I was not scalded - a separate issue. When he brought two more it was nearly a repeat occurrence!!

When I received the bill I then complained and was offered a 10% discount. Hardly enough to compensate for the cleaning bill to remove all the cream and coffee. This was upped to 20% when I showed incredulity at the offer.

Although I still believe 20% to be poor recompense I just wanted to get back to my hotel and change as it was really uncomfortable.

A great disappointment.
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Alun Thomas
Overall rating
Food 8 | Service 3 | Atmosphere 8 | Value for money 3
Thursday, February 24, 2011

My husband and I decided to try this restaurant (Jan, 24 2011), since it had been recently awarded.

We cannot tell you about the food, because the waiter forgot to order our requests!!!!! We had to leave very hungry and disappointed. It was the worst service ever, no one speaks more than a 70% English and the manager had no control over her staff.
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Overall rating
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Wednesday, January 26, 2011

I went to this restaurant on the 15th January for my sisters birthday. Initially the service was attentive but bearing on intrusive. We ordered the banquet meals so we could all try something different. The woman serving the starters was extremely heavy handed and looked like she didn't want to be there. Then whilst cleaning up our starter plates the waiters was so clumsy leaving food on table cloth and nearly splashing my husband with sauce. No apology and this was not cleared away. Then the mains arrived and there was loads of confusion to the rice we ordered - it took three attempts n me pointing at the menu to get it right! My husband is allergic to egg and the night could have ended up in a-e. The maitre d' was ignoring the guests- she was the only one who could speak English. In addition this restaurant is extremely noisy like being In a school canteen! In summary: do not come here. There are far better Thai restaurants in Birmingham !
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Tan
Overall rating
Food 5 | Service 1 | Atmosphere 1 | Value for money 3
Saturday, January 22, 2011

I went for a meal with my boyfriend on New Years eve. The cost of a meal for the two of us and a bottle of champagne was £115- not cheap by anyones standards- the service was fantastic but the food was disgusting. I ordered char grilled sea bass which came out soggy, as if it had been steamed for far too long and it certainly didnt taste very fresh!. Our starter was chicken satay- i was concerned that the chicken was slightly under cooked so didn't eat very much of it at all. Overall a very pricey and dissapointing experience- and one which i would definately NOT recommend or repeat myself
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- View all reviews by this user
Overall rating
Food 0 | Service 8 | Atmosphere 2 | Value for money 0
Thursday, January 20, 2011

3 of us dined here on a Thursday evening, Service was OK but we all thought the food was not as good as we expected. Some of the dishes were VERY hot (chilli) and the descriptions/guidelines for this inadequate.

Wine prices/quality OK.

The restaurant felt crowded (because most of the diners were crammed into the window tables while the remainder of the restaurant was empty) and quite cramped. Very noisy.
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Dr Bob
Overall rating
Food 3 | Service 6 | Atmosphere 5 | Value for money 5
Friday, July 30, 2010