Thai Edge

Without wanting Thai Edge to sound out of this world and make them big headed, it is undoubtedly the best Thai place in Birmingham. Not only that, it is one of the best restaurants of any type you could choose. All depends on what food you pick of course but once you do find dishes that you like (penang, red curry) you are guaranteed a fantasic experience.

Thai Edge has exquisite subtle flavours and coconut based sauces that will enchant you, if that doesnt sound too pompous. Flavours are fantastic and not over spicy like other restaurants 'just to get the food noticed'. Delicate flavours, great taste, good relaxed atmosphere. Do yourself a favour and just go.
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Overall rating
Food 10 | Service 9 | Atmosphere 8 | Value for money 8
Saturday, January 23, 2010

Went to this restaurant for a birthday celebration. On arriving, after booking 2 weeks in advance our table was not ready, and we were asked to wait for 30minutes. After ordering, all of our starters came seperatley and were not all brought out at once as asked. Then onto the maincourse... We waited 1hr 15mins for our maincourse to be served, again all coming out at different times. One member of the party ordered a stirfried chicken dish, which was delivered but then had to wait 20mins for his rice to arrive, and after that they bought the wrong rice. 2 people ordering the vegetarian set menu were without any rice, and the food was cold. Myself, i ordered the Royal Orchid set menu- which we waited close to 2hours to recieve- even after that all the food was served, and they have forgotten about the thai green curry. Ha!

The manager was flabergasted as to how this had all happened, and said there service is normally very efficient. He did give everyone in the party complimentary desserts as a peaceoffering.

On the whole, very poor service for such an exclusive establishment. Food was of a good standard, but a little bit too salty. The staff are very unknowledgeable and can be rude at times.
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A.Sadikot
Overall rating
Food 7 | Service 0 | Atmosphere 6 | Value for money 5
Sunday, June 07, 2009

I joined a party of ten for a birthday celebration on Saturday 25th April. The food was ok but nothing jumped out for particular praise. The service and attitude of the staff, however, was awful. Drinks arrived late or didn't turn up, hot tea was poured onto one of the guests and the bill was inaccurate. When we tried to resolve this we were asked to prove that drinks were missing. When we persisted, the manager brought the waiter to our table and told us that the missing items would be deducted from his wages if we didn't pay for them! Gobsmacking! When we told the manager that we wouldn't be coming back we were told that plenty of other people would.

Thai Edge - avoid at all costs.
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Nigel Cairns
Overall rating
Food 4 | Service 0 | Atmosphere 3 | Value for money 2
Monday, April 27, 2009

I went to Thai Edge last weekend and the food was lovely.

However I'm not entirely sure that they can deal with large groups ie: over 10.

Once we were finally allowed to sit at the table after being at the bar, we were astonished that after 10mins we still hadn't been given a menu.

We asked for a menu from a passing waiter and had to wait another 10 mins for him to get permission to give us one. We were then given a set menu which we had not asked for.

So I got up and asked for the a la carte menu which was then thrown on the middle of the table. We were surprised that the waiters did not hand the menus to us and did not pick up the set menus from the table.

After 20mins we had to ask if they could take our order, which seemed like a chore. (bearing in mind the restaurant was half empty).

The manageress then came over and suggested that we eat from the set menu as this would be easier for the kitchen - we decided against it.

The food arrived in dribs and drabs and the waiters did not have a clue - fair enough we didn't realise that we should've memorised the Thai names of our dishes. :-)

The food was excellent once it all arrived. However, we were never asked if we wanted any wine or soft drinks. Again we had to call a waiter over and asked him if we could see a drinks menu... this arrived 5 mins later.

The menus came but no order was taken.

At the end of the meal we just wanted to get up and go. Unknown to us they had created 2 separate bills. When I got up to query the bill with the manageress as I didn't understand what they had done - she had no time to listen to what I had to say and retorted that her restaurant doesn't make mistakes and I was shooed away.

The price was fine - and thankfully her assistant explained what he had done in regards to the menu.

All in all the food was great but the service was absolutely terrible. We were disgusted!!! And the cocky manageress needs to get some customer service skills. Lesson number one is LISTEN and number two is BE POLITE!
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Customer Service
Wednesday, June 11, 2008

i really enjoyed it here, the restaurant was so clean and the staff were very friendly and polite. we both love thai food and spicy seafood. it was just as i expected, it was fantasic, i took my boyfriend there for his birthday, we had starters main and 2 bottles of rose wine. i like a restuarant were we can talk and take our time and enjoy the food. i felt so relaxed in there and my boyfriend really enjoyed the night.

we have been back a few times now and have never had a problem, the bill came to £90.00 but it was worth every penny.

cant wait for him to take me again...
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vanessa mcdonald and simon bartlett
Sunday, October 07, 2007

Ate there tonight on a Corporate away from home dining out allowance. Very impressed with the food and service, though don't eat the big brown things in the soup - they are extremely hot chillis and it took me ten minutes to cool my mouth down... The main was superb, excellent beef, lots of nice clean flavours. One of the best Thai meals I've ever had. Wouldn't like to pay for it myself, mind; £10.80 for a main course seems par for the course with Thai, but it's at least three quid dearer than Italian / Indian / Chinese, though not as pricey as the Japanese I had the previous night.
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Jamie
Thursday, September 13, 2007

I took my fiancee (now wife to the restaurant to propose!) She loves thai foood and had always wanted to go this resaurant.

I ordered the table and told them my intentions. We were sat in a corner which was fine but then we were invaded by a table being inserted right next to us.

It felt like a canteen and the food was nothing like the thai we were used to. There were no delicate flavours. Just a load of tasteless stodge!

I would not waste my money here again.
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Andy
Friday, September 07, 2007