Rose & Crown

we attended xmas day dinner, we have been going there for 5 years and there was a party of 8. it is the first time that we have come away feeling very disappointed and felt as if we were being rushed to finish our meals. the young mangeress seemed intent on getting us to leave as quickly as possible regardless of whether we were enjoying the meal or not. after we left a couple of members of the party informed me that their food was cold, and undercooked. i stressed to them that they should have told me when we were there, but they didnt want to make a scene, but quite honestly if it had been brought to my attention i would have complained about it straight away i will be writing to the head office and we will never eat there again. i would like to stress that the young staff serving us were very good but feel that the young manageress was very unprofessional and made it quite obvious that she wanted us out as soon as possible.
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mrs E Harding
Saturday, January 06, 2007

rose and Crown Portway.

Held birthday meal here last friday, pre ordered food as requested (shocked to have to do so), on arrival bar service awful (slow, incorrect drinks, missing drinks, other staff standing idol), had to find a waitress to order our starters, when they arrived they (80%) where cold and overcooked, I had to find saucers for those who had platers, when main meals arrived they where by far the worst meal we have ever had in a paid establishment, starters where not cleared, main plates where not cleared, no meal check done, no additional cultery given after courses, staff seemed to be hanging round the bar chatting to mates, conclusion I would truely believe the meals had been cooked earlier in the day and then re heated, but the plates where actually cold as was the food, we will never use this place again.

Sorry DAD and friends for a terrible meal.

Party of eight never to return and will pass bad experience comments on to others. I now know why the car park was empty on arrival.

APW
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Tuesday, November 14, 2006

Rose & Crown Portway Birmingham

Last Monday Mrs Janet Adams celebrated her 70th birthday. Booked a table for 11.

Unfortunately the evening was ruined, due to the fact, that one her guess ordered steak to be medium rear, when it arrived, the steak was over cooked, when the steak was sent back, the chief said that this

was the only way to cook this piece of steak, we asked to speak to the chief and his attitude was outrageous suggesting that we should not eat at the Rose &

Crown again.

I can ensure you none of the party would ever consider eating there again or associated pups.

I did not realise until today how much this had ruined my friends 70th birthday.

I now understand why we were the only people in the resturant.

To had a futher insult, he was acting Manager.

I can ensure you we have no intentions to including your other outlets

I did not realise until today how much this unnecessary outrageous response spoilt the 70th birthday party.
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Mrs Dorothy Wilkes
Monday, October 16, 2006

Great Menu, generous portions, friendly service, excellent value for money! Nice surroundings which suit all diners, from cosy corners for a romantic meal to large family area.
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Sheila Shryane
Saturday, April 01, 2006