The Rose & Crown

Alcester Road, Portway, Birmingham, B48 7JD - View on a map
01564 822 166.

Details
Overall 2.8
Food 0.0
Service 3.0
Atmosphere 8.0
Value 0.0

your comments review this restaurant

My wife, my mother in law and a friend visited the Rose and Crown at approx 8.30pm on saturday 22nd September 2012. We wanted somewhere pleasant for a drink and a chat and made our choice after a visit a few weeks previously by my wife and I when we found, although not very busy to be just the ticket.

To our surprise the place was packed but we made our way to the bar and were promptly served. However, once we had found somewhere to sit and get comfortable we were approached by a gentleman in a suit who informed us that the whole place had been booked for a private party and we would have to finish our drinks and leave. We apologised and told him we did not see any signs to which he replied there were. My wife approached a member of staff as this was very embarassing for all concerned. We were told by the bar person that we should have phoned to check whether the place was open to the public before visiting as apparently they have a lot of private bookings on saturday evenings.

As we left we checked for signage. There was an A4 sheet of paper stuck to the inside of one of the entrance doors,obscured by a group of people smoking.

This whole episode could have been avoided by simply having a member of staff on the door.

I don't know anyone who checks whether or not there is a private function before visiting a bar or indeed checks the entrance before entering to see if the they are allowed in.

We will not be returning just in case. We continued our evening at the "Red Lion" at Earlswood which was very relaxing.
Comment on this reader review

Paul W. Kings Norton.
Overall rating 3 stars
Food 0 | Service 3 | Atmosphere 8 | Value for money 0
Sunday, September 23, 2012

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