Toby Carvery (Streetly)

Chester Road, Streetly, Sutton Coldfield, Birmingham, B73 6SP - View on a map
0121 3537785.

Toby Carvery (Streetly) Restaurant In Birmingham
Details
Overall 4.0
Food 1.0
Service 3.0
Atmosphere 6.0
Value 6.0

your comments review this restaurant

I have been to many toby carverys on tuesday night my family met there for a meal,we waited to be seated,for a while,then found 3tables,the waitress,was so helpful,she moved tables together for us,at this point the manager had a word with waitress,then came to the table,to express in future wait for a table,yet there was no one there or queuing,the mash potatoes had hard lumps in,plus roast potatoes,brocali was also hard,We eat all the time at tobys colehill,castle bromwich,service/food excellent.but this one not very good,cant fault waitress fantastic
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Overall rating 4 stars
Food 1 | Service 3 | Atmosphere 6 | Value for money 6
Thursday, July 31, 2014

I've been going to the Toby Carvery for more than 30 years and during that time I've never had cause for complaint. However, last week I complained about the coffee tasting bitter. I complained to a guy who said that the coffee tasted bad because my husband had been in the bathroom for ''20 minutes'' which was totally untrue and has no bearing on how the coffee would taste. He was quite rude so I asked to speak to the manager - Before I could fully explain what happened she continually interrupted me and told me I had an attitude. She said I had an attitude because I wasn't giving her eye contact and was looking to my right. The whole conversation was very unpleasant. I'm still debating whether I should make an official complaint as this lady has already been demoted recently. Lovely restaurant, good food and no problems with the staff up until now.
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Overall rating 7 stars
Food 9 | Service 1 | Atmosphere 8 | Value for money 8
Wednesday, September 25, 2013

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