Ponte Di Legno review by louise
thursday evening, we telephoned and booked a table for two for saturday night. we arrived to find no record of our reservation. there were no apologies, no smiles, though we were told that there was no problem and that a table would be found, we were made to feel that they were doing us a huge favour?!.... with nowhere to wait or sit, we were left standing more or less in the middle of the restaurant. we were feeling uncomfortable and started to feel that we were getting in the way (restaurant is very small and cramped). after 15/20 minutes with no communication from any of the staff who were busy dashing around, we asked how much longer we would have to wait (remember this problem was created by restaurant/whoever took booking) again no smile, no reassurance, no politeness. we were grunted at, and told that as soon as the couple on the table in the corridor area, right next to the kitchen/service area of the restaurant had paid, we would be seated. this is not the first time we've had problems with reservations made at ponte di legno, although this experience, coupled with the bad attitude of the front of house staff was by far the worst.
Sunday, February 24, 2008
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